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What you get

  • A one-line summary of what the customer is really saying.
  • Advice on whether to reply, because some messages are better left alone.
  • Three replies in different tones, using the customer's own details.
  • Things that need care, such as personal details, accusations or legal risk.

The replies are written by an AI model and marked that way. Read and edit before you send, and never promise something you cannot deliver.